ibosport Terms of Use

When you open an account on ibosport, you enter into an agreement with us to use our platform responsibly and in compliance with applicable law. Our terms set out what we expect from you, what you can expect from us, and how disputes are resolved. We've written these terms to be clear and direct—not to hide obligations in dense legal language.

This page covers account opening, deposits and withdrawals, bonus terms, prohibited conduct, and dispute resolution. We operate in multiple jurisdictions and tailor our service to local regulations. If you're accessing ibosport from Jakarta, Surabaya, Bandung, Medan, or Semarang, or using payment methods like DANA, e-wallet, mobile banking, or local payment, these terms apply to your use of our platform.

By creating an account on ibosport, you confirm that you've read and accepted these terms. If you disagree with any part, you should not proceed. We may update these terms from time to time; we'll notify you of material changes via email or in-app notice.

Account Opening and Verification on ibosport

To open an account on ibosport, you must be of legal age in your jurisdiction and not prohibited by law from using our services. We require you to provide accurate personal information during registration—your full name, date of birth, email, phone number, and residential address. This information is used for identity verification and compliance with anti-money-laundering regulations.

After registration, we ask you to upload identity documents—a government-issued ID and proof of address. We review these documents to confirm your identity and prevent fraud. Verification typically completes within a few hours during business days. If we cannot verify your identity or if your documents appear fraudulent, we may suspend or close your account without refund of any balance.

We enforce strict verification on ibosport

Providing false information during registration or verification is grounds for immediate account closure and forfeiture of any balance. We report suspected fraud to relevant authorities.

Deposits, Withdrawals, and Account Balance

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are processed by our payment partners; we are not responsible for delays caused by your bank or e-wallet provider. Once a deposit clears, your ibosport balance updates and you can begin playing.

Your account balance represents funds you've deposited minus any losses or withdrawals. You can withdraw your balance at any time by navigating to the withdrawal section and selecting your preferred payment method. Withdrawals are subject to verification—we may request additional documentation if a withdrawal appears unusual or if your account has not been verified recently. We do not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

  • 1
    Deposit funds via your chosen methodStep 1

    Select mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank virtual account. Enter the amount and complete the payment.

  • 2
    Balance updates after processingStep 2

    E-wallet deposits typically clear instantly; bank transfers may take a few minutes. Your balance is then available for play.

  • 3
    Withdraw anytime via the same methodStep 3

    Request a withdrawal, and we process it to your original deposit method. Processing times vary by payment provider.

Bonus Terms and Conditions

We may offer promotional bonuses to new or existing users. Any bonus offer is subject to specific terms—including minimum deposit amounts, wagering requirements, game restrictions, and expiration dates. We display these terms clearly when you claim a bonus. Bonuses are not withdrawable as cash; they can only be used to place bets or play games on ibosport.

If you breach bonus terms—for example, by withdrawing funds before meeting wagering requirements or by using prohibited betting strategies—we may forfeit the bonus and any winnings derived from it. We reserve the right to cancel or modify bonus offers at any time. Bonus abuse, including collusion with other players or use of automated tools, may result in account closure and forfeiture of all funds.

Note: Bonuses on ibosport are promotional offers, not guaranteed income. Read the terms carefully before claiming any bonus.

Prohibited Conduct and Account Closure

We prohibit several forms of conduct on ibosport. You must not use multiple accounts to circumvent limits or claim multiple bonuses. You must not engage in fraud, money laundering, or any illegal activity. You must not use automated tools, bots, or scripts to manipulate games or odds. You must not collude with other players or our staff to gain unfair advantage. You must not access ibosport from a jurisdiction where it is prohibited by law.

If we detect prohibited conduct, we may suspend or permanently close your account without notice. Any balance in a closed account may be forfeited. We may also report suspected illegal activity to relevant authorities. We reserve the right to refuse service to any user at our discretion.

Dispute Resolution and Complaints

If you have a complaint about ibosport's service, contact our support team via live chat, email, or phone. We aim to resolve complaints within 5 business days. If you're not satisfied with our response, you may escalate your complaint to our management team. We'll provide you with a reference number and timeline for further review.

Disputes between you and ibosport are governed by the laws of the jurisdiction where ibosport operates. You agree to resolve disputes through our internal complaint process first. If internal resolution fails, disputes may be referred to arbitration or mediation as permitted by applicable law. You waive the right to pursue class-action lawsuits against ibosport.

ibosport's services are available only in jurisdictions where online gaming and sportsbook betting are permitted by local law. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their use of ibosport complies with their own jurisdiction's laws.

If you access ibosport from a prohibited jurisdiction, your account may be suspended or closed without refund. We may also report your activity to relevant authorities. If you have questions about whether ibosport is available in your location, contact our support team. We cannot provide legal advice, but we can share general information about service availability.

Our Commitments on ibosport

We at ibosport commit to fair gaming, transparent operations, and responsive customer support. Our games use certified random number generators audited by third parties. Our odds are set by our trading team based on market analysis, not manipulated to favor the house. We do not engage in collusion with players or staff to rig outcomes.

We protect your personal data using industry-standard encryption and security practices. We do not sell your data to third parties. We comply with data protection regulations in all jurisdictions where we operate. Your account information is accessible only to authorized ibosport staff and is used solely for account management, verification, and regulatory compliance.

Our support team is available to answer questions about account setup, deposits, withdrawals, game rules, and complaints. We respond in English and Indonesian. We aim to resolve non-urgent inquiries within a few hours and urgent issues (such as account access problems) within minutes.

Changes to These Terms

We may update these terms from time to time to reflect changes in our service, applicable law, or business practices. We'll notify you of material changes via email or in-app notice at least 30 days before they take effect. If you do not agree with the updated terms, you may close your account and request a withdrawal of your balance.

Your continued use of ibosport after an update takes effect constitutes acceptance of the updated terms. If you have questions about any changes, contact our support team.

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